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FAQ - BMW BERLIN-MARATHON

We have summarized the most frequently asked questions and answers here. Perhaps you will find the right answer to your question about the BMW BERLIN-MARATHON in this FAQ.

BMW BERLIN-MARATHON 2025

The BMW BERLIN-MARATHON will be on September 21st, 2025.

Registartion for the lottery will open on October 7th, 2024*

*Subject to change

Lottery

You can register for the prize draw via your personal user account between October 7, 2024 (during the course of the day) and November 21, 2024.

 

After successful registration you will receive a confirmation by e-mail. Please note that it can take up to half an hour for the e-mail to arrive in your mailbox. You will also find an overview of your registration and booking for the Lottery of the BWM BERLIN-MARATHON in your user account under “My registrations".

 

Whether winner or loser, everyone will receive an e-mail with the result of the prize draw. It will be sent out on December 6. Please note that this process will take some time and you may not receive an email until the end of the day. To be on the safe side, we recommend that you also check your spam folder.

The first week of december, the charge will be made by our service provider Adyen N.V.. The process can take up to a week, depending on the bank. If the amount has not been debited after this time, check your user account, where you have the option of entering a different payment method and the payment process will be retried. Your race entry will not be affected.

A change is not possible after completing your registration. But if you are drawn and we cannot charge your payment method, a payment request will appear in your user account. There you can choose a new payment method. Your race entry will not be affected.

We can correct any typos or misspellings in your name or date of birth. Simply get in touch with us via the contact form and we will edit your details.

Please note: It is not possible to swap participants (complete name change)!

Has your address changed? You can edit it yourself in your user account under "My account".

Changes to your order are only possible after the results of the draw have been announced. Apart from the exception of cancellation insurance and the choice of poncho and clothing drop off, those can´t be changed. 

After the draw, the race entries will be treated independently of each other. This means that your registration remains valid even if your team member is unable to take part.

You can adjust your best time or expected finish time in your user account under "My registrations" until one week before the event. 

The selection can no longer be changed once registration has been completed. A late booking is not possible.

Race material

  • No! You must collect your race material in person. It is not possible for someone else to collect the race material, not even with a power of attorney! It is also not possible to have the documents sent to you.
  • When you pick up your race material, you will be given the official athlete wristband which, together with your bib number, grants you access to the start/finish area on race day. This ensures that only registered participants can take part in the BMW BERLIN-MARATHON.
  • Please only remove your athlete wristband after your race when you have left the finish area.

No. Your race number is personal. It cannot be changed or passed on to another person. 

If you have any questions about the past event, please contact us via the contact form.

For result corrections:
If you have worn your bib number correctly and still cannot find yourself in the results list or your time is incorrect, please send us proof of your self-tracked time, your bib number and a picture of your timing tag. In your interest, please give us time to check the case carefully. We will get back to you as soon as possible.

If you have not found an answer to your question here, you now have the opportunity to contact us through our contact form.

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